Customer service opening times
Monday - Friday:8:00am - 8:00pm Saturday - Sunday:9:00am - 5:30pm
Specifications
 40mm Pile Height
This grass has a longer length pile, giving your lawn an established look. With a mix of green and brown tones, this realistic look grass looks just like natural grass!  42mm Thickness
We measure the thickness of the grass from the base of the backing to the tip of the yarn.  Available in 4m & 2m wide rolls
If you require multiple sizes and want an exact match please order all lengths from the same width. Different widths are made at different times and we are therefore unable to guarantee an exact match between different widths.  1.98kg/m² Pile Weight
This is a medium weight for this thickness, giving your grass a luxurious feel and realistic look.  2.96kg/m² Total Weight
A heavy weight backing gives extra strength and allows your grass to perform well under traffic. This grass is suitable for pets & children, and can be used as a direct replacement for your existing lawn!  Latex & Drainage Holes Backing
The backing is made of water permeable latex with extra drainage holes added. This allows rainfall to simply drain through your grass to the sub-soil below.  Polypropylene & Polyethylene
This grass is made of a mix of man-made fibres that are stain resistant and UV resistant. The grass pile is made to feel just like the real thing, while also remaining soft and comfortable! |
Description
Get an amazingly thick and bouncy feel in your garden with the Elderberry 42mm Artificial Grass.
With its spring colours, 40mm long blades and dense pile, this luxurious artificial grass gives you the look of a well established lawn. The thick base fibres create a springy feel underfoot and use a mix of browns and greens for a realistic appearance. With no mowing or watering and virtually no maintenance, it’s easy to keep your garden looking fantastic all year long.
You can fit this flexible artificial grass in even more places, from gardens to balconies and soil to concrete and decking. The drainage holes built into the backing of this grass let water drain through to the surface below, great for dealing with any weather.
Made from lead and cadmium free materials, this artificial grass is children and pet friendly.
Delivery
FREE Fast Delivery is available on orders over £100. Highlands and Offshore areas may incur an additional surcharge.
Please select your desired product from the drop down menu or from the swatches to see the stock status and estimated delivery timescale for your item. For more information on our delivery service please see our Delivery Page.
Please select your desired product from the drop down menu or from the swatches to see the stock status and estimated delivery timescale for your item. For more information on our delivery service please see our Delivery Page.
Accessories
Reviews
FeeFo Reviews
(8)
Reviews
 Good
Seems good value but early days as still mid laying
ReponseGood Afternoon,Thank you for taking the time to leave feedback regarding your order. We are very sorry to hear of these delivery issues with your order. Having looked into your order we can see that we needed to arrange the delivery with one of our own drivers due to... Read More. Good Afternoon, Thank you for taking the time to leave feedback regarding your order. We are very sorry to hear of these delivery issues with your order. Having looked into your order we can see that we needed to arrange the delivery with one of our own drivers due to the weight of the order. As a result we can see that a delivery date was provided, however we can see that you requested the delivery on a specific date (17/08) which was not fulfilled due to an admin issue. We can see that a further delivery date of 20/08 was then provided which was also not fulfilled due to an additional admin / transport issue. Apologies for these issues, they will be investigated and fed back to the relevant departments. We can see that the delivery did take place on 26/08/2021. We are very sorry for the delay with your order and for any inconvenience caused Kind Regards |
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Good
It is a good product & meet our needs
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Good
Thick, lush pile yet very realistic.
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 Good
In my opinion the customer service of this company was really poor. After much thought and searching we decided to order our artificial grass from Grass247. Due to the size of our garden we had to order 2 sections of grass as the width size was not wide enough. Ordering 2 sections of... Read More. In my opinion the customer service of this company was really poor. After much thought and searching we decided to order our artificial grass from Grass247. Due to the size of our garden we had to order 2 sections of grass as the width size was not wide enough. Ordering 2 sections of the same Elderberry grass at the same time of ordering would hopefully ensure the batch was the same or very similar. Post delivery of the grass and during installation by the fitter damage/marks were found on once section of grass. We ordered slightly longer so managed to still commence installing the grass. With the first piece installed and laid/cut to size the installer moved on to the next roll of said same grass. Upon trimming small section off the length of grass and laying down besides the large laid section it came to light that the colour/texture of the grass was completely different! I called customer services to see how could they help...... I noted the colour was completely different from that of the other roll ordered at the same time and before I could run through what could be done the service adviser said if its been cut its yours and theres nothing we can do! No lets try and help you just straight in to if youve cut it its your problem... well that got my back up no end. From this the adviser moved on to say did you not call us when ordering? Did you read the T&C's. After a brief discussion we agreed to send some photos to see how they could help. In between awaiting their reply I looked at the site T&C and after going through what appeared to be a constant scroll of the cursor a 2 lined noted reflecting batches could be different if order 2 differing width sizes, if planning to join call prior to ordering... Point taken but to ensure such things do not happen surely a proactive idea would be that if more than 1 piece of grass was being ordered a pop up or flag raised to note"if you are planning to join grass batches could be completely different in colour and texture and and advise to call to discuss order" Under the Sales of goods act in my opinion the goods were mis sold or not fit for purpose. I then received the email reply from the customer care which said....... Thank you for your email, on review of the items raised we offer £30 WELL...... £30 quid for the damaged section of grass and no gesture to assist or even to offer an element of a refund against the section /roll of grass which was completely different in my opinion was VERY VERY POOR SERVICE. I have now had to reconfigure my garden layout to smaller section of grass and the roll of grass that was completely different in texture and colour cant be used and is worthless. Not to mention the glue and jointing tape purchased which I no longer need as I cannot join a different colour section of grass! Knowing I spent over £1200 with Grass247 and offering £30 goodwill gesture and no other help was in my opinion VERY VERY POOR CUSTOMER SERVICE!! DO NOT BUY FROM THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!!! |
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Good
Perfect. Great quality. I was sent a free sample which was helpful. I couldn’t be happier with my choice. Lovely & soft, strong, durable. I love it!!!
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Good
The grass looks awesome, softer than carpet, we love it, the garden is amazing
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Good
Because grass exactly as per sample sent and good quality
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Good
Good quality product, looks great.
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| Read more over at Feefo | ||
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