Klarna | Split Payments
We’ve partnered with Klarna to give you a better shopping experience.
How to shop with Klarna
Find something you love at Grass247 and head to the checkout.
From there, you can select either 'Pay later with Klarna' or 'Pay in 3 with Klarna'.
Manage your orders and payments in the Karna app.
What is Klarna?
Klarna’s Pay in 3/Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit.
Pay in 30 Days
Get what you love today and pay up to 30 days after placing your order. No upfront payments.See more info
Pay in 3 instalments
Split your purchase into three payments so you can spread the cost of your purchase overtime. There are no fees, late charges or interest.See more info
Am I eligible?
- to be over 18 years old
- A valid mobile number & email address
- A UK home address
- A credit/debit card that will be valid for 60 days after placing your order.
What happens if I make a return?
If you return some or all of your order, Klarna will issue you with a new statement as soon as the online store processes your return. Follow the retailer's return instructions and make sure to keep the tracking number of your return. Log into your Klarna account and select “Report a return” so that your statement is paused. As soon as the retailer has registered your return, we will send an adjusted invoice.
There's something wrong with my order. Do I still need to pay for it?
You do not need to pay for goods that are received damage, broken or faulty. Follow the retailers dispute instructions and make sure to “Report a problem” in your Klarna account to pause your statement until you’ve resolved the dispute with the retailer. As soon as the retailer has registered your cancellation or your return, the refund will be processed within 5-7 business days.
I have not received my order. What happens to my statement?
You do not need to pay the statement until you have received your order. Contact the retailer for an update on the delivery. Make sure to log into your Klarna account and “Report a problem” to pause your statement until you’ve received your order.
My statement is incorrect. What should I do?
If your statement does not match your order details, please contact the retailer directly for a correction of your statement. Make sure to log into your Klarna account and “Report a problem” to pause your statement until the details have been corrected.
Don’t see your question here? Visit the Klarna FAQ page to find out more.